How fast can I get my cake balls?

If you need your cake balls by a specific date, you need to order them 7-10 days before that date!   For larger orders, we request at least two-weeks notice.  We’re committed to producing the freshest cake balls possible!  For that reason, we do not make your cake balls until AFTER you place your order.  Depending on the day of the week, it will take 2-4 days for us to make your cake balls and get them packaged for shipping.  Then you’ll need to plan for shipping time.  Most packages in the continental US take 2-4 days to arrive.  You can, of course, request overnight and two-day shipping to get them faster.  Our local customers can request delivery, too!

What size are the cake balls?
Our cake balls are about 1.25-inches round, a little smaller than the size of a golf ball. We have found this to be the perfect size to balance the ratio of cake to icing to chocolate coating. When serving at a party, we say that about 2 per person are sufficient.

Are cake balls fully cooked?
Yes. The cake in our cake balls is fully baked. The cake is then blended with icing, which creates a doughy consistency. This is what makes the cake balls super moist and delicious!

How do I store cake balls?
When your cake balls arrive, store them in the refrigerator. It’s important to refrigerate them upon arrival so they stay fresh. Cake balls are best served slightly chilled. If they arrive at room temperature, it’s okay. Just pop them in the fridge upon arrival.

How long can I store cake balls?
Cake balls can be stored for up to 2 weeks in the refrigerator – if you have that much will power! They can also be frozen in an airtight container in the freezer for up to 6 months.

What are your hours of operation?
Our customer service hours of operation are Monday through Sunday from 7 am to 5 pm. Sometimes we are away from the computer or phone busy making our delicious hand-made cake balls. Please shoot us an email or leave us a message (216-272-7792), and we’ll get back to you ASAP. We check email and voicemail often!

How much is shipping and handling?
Our shipping rates depend on the weight of the package and also the shipping address. To determine your pricing, you will need to enter your shipping address and select your shipping method from the drop-down menu. You will be able to see the shipping cost without inputting your credit card information.

How long does Ground shipping take?
Ground shipping through UPS does not have a guaranteed delivery date. But, typically, it will take anywhere from 2 to 5 days depending on the delivery location. If you need your product sooner, UPS does offer different options. If cost is not an issue, please call us to discuss an earlier delivery date.

Do you do “Gender Reveal” cake balls?
Not at this time, but hopefully soon!

Do you do cake balls for weddings?
Yes! We love weddings! We currently offer a very cute 2-piece gift bag. It makes a great favor for your special day. Some other wedding ideas that we’ve done include cake balls as a groom’s cake, in place of a traditional wedding cake or in a dessert buffet. Brides have also passed them on trays with milk or coffee as a late night snack as the reception is winding down. These options are available by delivery in the Cleveland/Akron area (delivery charge may apply). Please contact us to place an order.